---
title: "Support, without exposing someone else's story. — Kith"
description: "Report the behavior, build, and sync state—not the private note itself."
canonical: https://kith.significanthobbies.com/support/
product: "Kith"
status: "Internal TestFlight only. No public invite or App Store listing."
last_updated: 2026-09-19
---

# Support, without exposing someone else's story.

Report the behavior, build, and sync state—not the private note itself.

## Send useful context

Use TestFlight's Send Beta Feedback action. Name the screen, action, current build, whether you were offline, and whether the Connection screen showed signed in, syncing, waiting changes, a last success, or an error. Replace names and note text with neutral examples.

## Protect the local copy

Do not remove a person, delete the app, or clear device data as a first troubleshooting step. A failed CloudKit or Hub sync should not stop local use; record the visible recovery guidance and try Sync now after connectivity returns.

## Current availability

Kith is available only to internal TestFlight testers. There is no public invitation, App Store listing, paid support plan, or guaranteed response time. Public work remains tracked in the GitHub repository.

## Product boundaries

- No background address-book access, messaging, photos, or reminder notifications
- No inferred closeness, attention score, social graph, or public profile
- Optional account sync never replaces or blocks the local working copy
- No public TestFlight invitation or App Store release
- Current source targets iPhone and does not claim an iPad or web client

Canonical HTML: https://kith.significanthobbies.com/support/